Privacy Policy

Last Updated: 03 November 2025

Welcome to OMC House (Private) Limited (“OMC House”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.omchouse.com or use any of our services.

We are committed to protecting your personal data in accordance with the Prevention of Electronic Crimes Act (PECA) 2016, Pakistan’s applicable privacy principles, and internationally accepted standards.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information such as:

• Full name
• Email address
• Phone number
• CNIC / taxpayer details provided for tax-related services
• Company name and registration details
• Billing and payment information
• Information voluntarily submitted through website forms or direct communication

1.2 Non-Personal Information

Automatically collected data may include:

• IP address
• Browser type and version
• Device information
• Cookies and tracking data
• Pages visited, time spent, click behaviour, referring URLs

1.3 Cookies and Similar Technologies

We use cookies, analytics tools, and tracking technologies to:

• Improve website functionality
• Enhance user experience
• Analyse traffic and usage
• Personalise content

You may disable cookies through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and enhance our services
• To process service requests, registrations, and consultations
• To communicate regarding support, updates, or operational issues
• To send newsletters or marketing (with your consent)
• To ensure compliance with FBR, SECP, and other regulatory requirements
• To maintain website security and monitor usage
• To analyse trends and improve user experience

3. Sharing & Disclosure of Information

We do not sell or trade your personal information.

We may share your data only under the following circumstances:

3.1 Service Providers

With trusted third-party vendors who assist with:

• IT hosting services
• Email and communication systems
• Cloud storage
• Website analytics
• Payment processing

These parties are bound by confidentiality and data protection obligations.

3.2 Legal Compliance

We may disclose information if required to:

• Comply with Pakistani law
• Respond to lawful requests from regulatory or law enforcement agencies
• Protect our legal rights or prevent fraud

3.3 Business Restructuring

If OMC House undergoes a merger, acquisition, restructuring, or sale, user data may be transferred as part of that transaction.

4. Data Protection & Security

We use strict administrative, technical, and physical safeguards to secure your data, including:

• SSL/TLS encrypted connections
• Secure servers and data storage
• Access controls and authentication
• Regular monitoring and audits

Despite our efforts, no data transmission over the internet is completely secure.

5. Data Retention

We retain your personal data only as long as needed for:

• Service fulfilment
• Tax and regulatory compliance
• Internal record-keeping
• Business and operational needs

Data is securely deleted or anonymised when no longer required.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request updates or corrections
• Request deletion where legally permissible
• Withdraw consent from marketing communication
• Ask how your data is being processed

Submit requests at: info@omchouse.com

7. Third-Party Links

Our website may contain links to external sites. OMC House is not responsible for the privacy practices or content on third-party websites.

8. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect information from minors.

9. International Users

By accessing our website from outside Pakistan, you consent to your information being processed within Pakistan under local data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the site constitutes acceptance of the revised policy.